Reference

How action92 Handles Your Personal Information

Your account data — from the details you enter at sign-up to the payment methods you connect, including PayPal, Venmo, and Play+ — is handled under a clear set of rules we've put in writing here.

PayPal, Venmo, Play+ transaction dataSecure account access controlsState-law compliant data handlingYour right to request deletionDirect privacy contact on file
action92 How action92 Handles Your Personal Information
DATA HANDLING PRACTICES

How We Protect, Store, and Manage Your Account Data

Every piece of information linked to your account — login credentials, payment history, session activity — sits behind encryption at rest and in transit. We conduct periodic access reviews so only the team members who need your data to do their jobs can see it. Retention periods vary by data type: transaction records tied to PayPal or Play+ activity are held for as long as required by applicable financial regulations, then deleted on a scheduled cycle. You can request an export of what we hold at any time through the Privacy Controls page in your account settings.

Cookies and Tracking

We use session cookies to keep you logged in and analytics cookies to understand lobby usage patterns. You can manage cookie preferences in your browser settings or through our cookie banner at any time.

Account Security

Your account login is protected by a one-time passcode sent to your registered phone number or email. We never store raw passwords, and any suspicious login attempt triggers an automatic account flag for review.

Data Retention

Identity verification documents are retained only as long as required under the financial regulations applicable in your state. Once the retention window closes, those records are permanently deleted from our systems.

Third-Party Sharing

We share data only with payment processors like PayPal and Venmo strictly to complete your transactions, and with identity-verification services required by state law. No marketing data sales. Ever.

PRIVACY CONTACT

How to Reach Us About Your Privacy

If you want to request a copy of your data, ask us to correct something, or submit a deletion request, our privacy team is the right place to start. We aim to acknowledge every privacy request within a reasonable window and respond fully before any applicable state deadline. Use any of the channels below to get in touch.

Privacy Email Send your data access or deletion request to our dedicated privacy email address. Include your registered account email so we can verify your identity before acting on the request.
Live Chat Start a live chat session from your account dashboard. Select the Privacy or Account topic to route your message directly to the team that handles data requests.
Account Settings Log into your account, navigate to Settings, then Privacy Controls. From there you can review your data-sharing preferences and submit a formal request without waiting for a reply.

Your Privacy Questions, Answered Directly

Below are the questions we hear most often about how we handle personal data at action92. If something here doesn't cover your situation, reach out through live chat or the privacy email and we'll give you a straight answer.

We collect your name, email address, date of birth, and a government-issued ID for verification. Once you add a payment method, transactional data from PayPal, Venmo, or Play+ activity is also recorded on your account.

Yes. Log into your account, go to Settings, then Privacy Controls, and submit a data export request. We'll compile what we hold and deliver it to your registered email within the timeframe required by applicable state law.

Submit a deletion request through Privacy Controls in your account settings, or email our privacy team directly. Note that some records — like PayPal or Venmo transaction history — must be kept for regulatory periods before deletion can proceed.

We do not sell or rent your personal information to third-party advertisers. Data shared externally goes only to payment processors like PayPal and Venmo, and to identity-verification services required under state law.

We use cookies for session management and lobby analytics. You can adjust cookie preferences through your browser settings or use the cookie preference banner shown on your first visit to opt out of non-essential tracking.

Reach our privacy team via the dedicated privacy email listed in your account settings, or start a live chat and select the Privacy topic. We'll review your concern and respond with the specific steps we're taking.
Reference

Privacy Policy

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.