Reference

How action92 Handles Your Account and Your Data

Our legal framework covers how your account is opened, how your personal data is stored, and what rights you hold under state law where action92 is available.

State-dependent accessData privacy rightsAccount termsPayPal, Venmo, Play+ wallet rulesUS identity verification
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action92 How action92 Handles Your Account and Your Data
DATA AND SECURITY

How We Protect and Manage Your Account Data

Account security at action92 runs through several layers: SSL encryption on all connections, two-factor authentication at login, and identity verification at the point of account opening. We collect only the data needed to verify your identity, process your payments, and meet state reporting requirements. Your data is never sold to third-party marketing networks.

Data Retention We hold your account data for the period required under applicable state regulations. Once that period lapses and your account is closed, personal data is purged from active systems on a documented schedule.
Cookie Policy We use functional and analytics cookies to keep your session active and measure site performance. You can manage cookie preferences through the consent panel that appears on your first visit or anytime in your account settings.
Account Security Your account is protected by SSL encryption and two-factor authentication. If we detect unusual login activity — such as a sign-in from an unrecognized device — we will prompt an additional verification step before granting access.
Who to Contact for Changes To update personal details, request a copy of your stored data, or ask us to correct inaccurate information, contact our legal team through the email address in the privacy policy. We respond within the window set by your state's applicable data rules.
LEGAL CONTACT PATHS

How to Reach Us on Legal or Policy Questions

If you have a question about your account terms, a disputed transaction, or how your personal data is being used, our support team can route your inquiry to the right internal team. Reaching us through live chat is the fastest path for account-specific questions. For formal written requests — such as a data access or deletion request — use our dedicated legal contact email so your inquiry is handled under the correct compliance process.

Team online

Live Chat

Start a live chat session from inside your account dashboard for account-specific legal questions, disputed transactions, or wallet clarifications involving PayPal, Venmo, or Play+.

Legal Email

Send formal requests — data access, data deletion, or policy dispute — to our legal contact address listed in the privacy policy. Responses are issued within the timeframe required by applicable state law.

Account Help Center

Our help center contains the current versions of our terms of service, privacy policy, and cookie policy. Each document carries its last-revised date so you always know what version applies to your account.

Frequently Asked Legal Questions

These are the questions we hear most from players in eligible states — about account rights, data handling, and what our terms actually require of you.

Access depends on your state's online gaming laws. At account creation we verify state eligibility. If your state does not permit online casino or sportsbook activity, we cannot activate your account.

We collect your name, address, date of birth, and a government-issued ID for identity verification. Payment details for PayPal, Venmo, or Play+ are handled through those providers' own secure environments.

Yes. Send a formal data access request to the legal contact email listed in our privacy policy. We will respond within the timeframe required by applicable state law and provide a readable copy of your stored data.

Start a live chat from your account dashboard and reference the transaction ID. We can review the payment record on our side; for PayPal or Venmo-side disputes you may also need to open a case through those providers directly.

Our terms carry a revision date at the top of each document. When we update them, we post the new date and continued use of your account after that date constitutes acceptance of the revised terms.

Yes. Submit a deletion request to the legal contact email. We retain data for the minimum period state regulations require, then purge it from active systems. Your account will be closed as part of this process.
Reference

Legal

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.

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